Items non-eligible for returns or exchanges:
#Linwood bed frame rails full#
Bring to UPS Location (under 70 lbs) – See our full Easy Returns Policy to start the process.A gift receipt or original receipt is required for all returns and exchanges. Stores - You can return most non-furniture items to your local Pottery Barn store for free.Review the full list of ineligible items and our refund policy below before starting the process. Monogrammed items and Made to Order furniture or rugs are not eligible for returns. An original receipt or gift receipt is required. You can return eligible item(s) within 30 days of receiving an order or 7 days for Quick Ship upholstery items for a refund of the merchandise value. View the complete Shipping and Delivery Information page. *Exceptions include outdoor patio structures, marble or stone sink consoles, lighting, mirrors, rugs, headboards attached to a metal frame and any items requiring home installation or wall mounting. Our delivery service will contact you to arrange a delivery date and confirm the appointment timeframe. Service to outlying areas may be restricted based on geographic location. Delivery is by appointment Tuesday – Saturday in most major metropolitan areas, with Monday delivery available in some areas. White Glove delivery is only available in the contiguous 48 states. Eligible items will show “Unlimited Flat Rate Delivery” on the product page. Delivery fee varies by zip code and order total. White glove service includes a two-person crew. You can schedule delivery as soon as all items are ready. Deliver every eligible piece to the room of your choice – regardless of number of items.For other areas, your items will be delivered within 2-3 weeks.įor one low, flat fee per trip, we will*: San Francisco, Los Angeles, Dallas, Chicago, Detroit, Columbus, New York City, Baltimore, Boston, Cromwell, Atlanta, Raleigh, Charlotte, Tampa, Fort Meyers, Orlando, Miami, Fort Lauderdale.In-stock items will usually ship within 7-10 business days for the cities listed below:
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